Privacy Policy & GDPR Notice
Last updated: May 2026
Urban Keys Real Estate respects your privacy and is committed to protecting your personal data. This Privacy Policy & GDPR Notice explains how we collect, use, store, protect, and manage personal data when you visit our website, contact us, submit an inquiry, request a property valuation, book a consultation, or use our real estate services.
This notice applies to visitors, property owners, buyers, tenants, investors, partners, and any person who communicates with Urban Keys Real Estate through our website or official communication channels.
- Who We Are
Urban Keys Real Estate provides real estate services, property advisory, property marketing, relocation support, investment guidance, and related real estate solutions in Greece.
Website:
https://urbankeysrealestate.com/
For privacy-related questions, you may contact us through the official contact details available on our website.
- Personal Data We May Collect
Depending on how you interact with our website and services, we may collect the following types of personal data:
- Full name
- Email address
- Phone number
- Property location and property details
- Inquiry details related to buying, selling, renting, investing, relocation, or property valuation
- Communication history with our team
- Information submitted through contact forms, valuation forms, booking forms, email, telephone, or other communication channels
- IP address, browser information, device information, and technical website usage data
- Cookie preferences and consent choices
We collect only the personal data necessary for communication, service delivery, legal compliance, website functionality, and legitimate business purposes.
- How We Use Your Personal Data
Urban Keys Real Estate may use your personal data to:
- Respond to your inquiries
- Provide real estate information and property-related assistance
- Arrange property viewings, consultations, or follow-up communication
- Prepare property valuation requests
- Communicate with property owners, buyers, tenants, investors, and partners
- Support relocation, investment, and real estate advisory services
- Improve our website, content, and user experience
- Manage website security and prevent misuse
- Comply with legal, tax, accounting, and regulatory obligations
- Protect our business, legal rights, users, and website
We do not sell your personal data.
- Legal Basis for Processing
We process personal data under one or more of the following legal bases:
- Your consent
- The performance of a contract or the steps taken before entering into a contract
- Compliance with legal obligations
- Legitimate business interests, such as responding to inquiries, improving our services, protecting our website, and managing business communication
- The establishment, exercise, or defense of legal claims
Where processing is based on your consent, you have the right to withdraw your consent at any time.
- Contact Forms and Property Inquiries
When you submit a form on our website, we use the information you provide to respond to your request and offer relevant real estate assistance.
This may include:
- Property valuation requests
- Buying inquiries
- Selling inquiries
- Rental inquiries
- Investment inquiries
- Relocation inquiries
- General communication
- Requests for consultation or follow-up
Please do not submit sensitive personal information unless it is necessary for your specific request.
- Cookies and Tracking Technologies
Our website uses cookies and similar technologies to support website functionality, improve user experience, analyze website performance, and manage consent preferences.
Some cookies are necessary for the website to function properly. Other cookies, such as analytics, embedded media, or marketing-related cookies, may require your consent.
You can accept all cookies, reject non-essential cookies, or manage your preferences via the cookie banner or the cookie settings on our website.
- Third-Party Services
Our website may use third-party services such as:
- Google Fonts
- Google Maps
- YouTube embedded content
- Website security tools
- WordPress, Elementor, and related website technologies
- Analytics or marketing tools, if enabled in the future
These third-party services may process certain technical data, such as IP address, browser information, or cookie-related data, depending on your consent choices and website interaction.
- Analytics and Marketing Tools
We may use analytics tools in the future, such as Google Analytics, to understand how visitors interact with our website.
We may also use advertising or remarketing tools in the future, such as Google Ads, Meta Ads, or similar platforms. These tools may use cookies or tracking technologies only where legally permitted and, when required, based on your consent.
If such tools are enabled, they will be managed through our cookie consent system where applicable.
- Data Sharing
We may share personal data only when necessary with trusted third parties, such as:
- Website hosting providers
- Email and communication service providers
- CRM, form management, or booking tools
- Technical support providers
- Legal, accounting, tax, or professional advisors
- Real estate partners, only when relevant to your inquiry or service request
- Public authorities, courts, or regulators, when required by law
We do not sell or rent your personal data to third parties.
- International Visitors
Visitors from Greece, the European Union, and other countries may access our website.
If you contact us from outside Greece, your personal data may still be processed in accordance with applicable privacy and data protection requirements, including the General Data Protection Regulation, where applicable.
- Data Retention
We keep personal data only for as long as necessary for the purpose for which it was collected.
This may include the time needed to:
- Respond to your inquiry
- Provide real estate services
- Maintain communication history
- Comply with legal, tax, accounting, and regulatory obligations
- Protect our legal and business interests
When personal data is no longer needed, we will delete it or anonymize it where appropriate.
- Data Security
We apply reasonable technical and organizational measures to protect personal data from unauthorized access, loss, misuse, alteration, disclosure, or destruction.
However, no website, email system, or online transmission method can be guaranteed to be completely secure. For this reason, we encourage users to avoid sending highly sensitive information through general website forms unless necessary.
- Your GDPR Rights
Under the General Data Protection Regulation, you may have the right to:
- Access your personal data
- Request correction of inaccurate or incomplete data
- Request deletion of your personal data
- Object to certain types of processing
- Request restriction of processing
- Request data portability
- Withdraw consent where processing is based on consent
- File a complaint with a competent data protection authority
To exercise your rights, please get in touch with us using the official contact details listed on our website.
- Data Protection Authority
If you believe that your personal data has not been handled properly, you may have the right to contact the competent data protection authority.
For Greece, the competent authority is the Hellenic Data Protection Authority.
- Third-Party Links
Our website may contain links to third-party websites, platforms, tools, or services.
We are not responsible for the privacy practices, content, security, or data processing activities of third-party websites. We recommend reviewing the privacy policies of any external websites you visit.
- Children’s Privacy
Our website and services are not intended for children. We do not knowingly collect personal data from children.
If you believe that a child has provided us with personal data, please get in touch with us so we can take appropriate action.
- Updates to This Privacy Policy
We may update this Privacy Policy & GDPR Notice from time to time to reflect changes in our website, services, legal obligations, or business operations.
The latest version will always be available on this page.
For questions about this Privacy Policy & GDPR Notice or how your personal data is handled, please get in touch with Urban Keys Real Estate using the official contact details listed on our website.
Urban Keys Real Estate
Ermou 56 – 105 63
Athens, Greece
Email: info@urban-keys.gr
Website: https://urbankeysrealestate.com/